Privacy and Security

Poolsmartpools, LLC (“We,” “Us” or “Our”) is committed to protecting the privacy of personal information you may provide Us on the website located at (the “Site”). This Privacy Policy applies only to information gathered via the Site. If you do not agree with the terms of this Privacy Policy, you must immediately cease the use of the Site.

Collection of your Personal Information

We collect personally identifiable information that you voluntarily provide via online forms on the Site, which may be related to: creating a user account, contact requests, product orders, replying to a post, or other online activities (“Personal Information”). The Personal Information collected on the Site may include some or all of the following: e-mail address, name, home or work address, telephone number, or billing information (including credit card information). You have the choice whether or not to disclose Personal Information; however, some parts of the Site, such as ordering and sales, will be impossible to use if you do not disclose Personal Information.

We may also collect your browser type, operating system type and your IP address to track traffic statistics data.

In addition, We store certain information from your browser using “cookies”. A cookie is a small text file sent by a website, accepted by your web browser, and then placed on your hard drive as recognition token. We use cookies to confirm that users are logged into their accounts. By default, We use a persistent cookie that stores your username (and not your password) to make it easier for you to log in when you return to the Site. You can remove or block this cookie by changing your browser settings. You do not need to enable cookies to visit the Site; however, some parts of the Site, including ordering and checkout, will be impossible to use if cookies are disabled. Cookies do not contain any Personal Information.

Use of your Personal Information

We collect and use your Personal Information (i) to understand how users use the Site; (ii) to make improvements to the Site; (iii) to register users for online activities such as online ordering, payment processing, creating wish lists, and posting content; (iv) to respond to specific requests from users; (v) to provide notices to users about orders; (vi) to protect the security or integrity of the Site; (vii) to send notices of special promotions, offers or solicitations; and (viii) to promote and market Our business and various products to you.

We may share Personal Information collected on the Site with any or Our affiliates or subsidiaries and any of Our future affiliates or subsidiaries. We share Personal Information when working with third-party companies to support the Site’s technical operation or to execute a specific process (such as payment processors, delivery services, and email marketing). We will only provide third-party companies the Personal Information they need to perform services for uses of the Site. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

We may also share Personal Information with non-affiliated third parties under the following circumstances: (i) in connection with a court order, subpoena, government investigation, or when otherwise required by law; (ii) in the event of a corporate sale, merger, acquisition, or similar event; (iii) when necessary to protect and defend Our rights or property, including the Site; or (iv) when acting under exigent circumstances to protect the personal safety of Our users or the public.

We do not sell, rent, loan, transfer, or otherwise disclose any Personal Information to third parties except as set forth in this Privacy Policy.

Users may opt-out of future offers or promotional materials sent by us by clicking on the “unsubscribe” button on the bottom of the e-mail, or by sending an e-mail to We will implement the change within five business days of your request. We will send an acknowledgement or confirmation of the request to the e-mail address on file.

Control your Personal Information

You control the accuracy of your Personal Information. If your Personal Information changes, please correct, update, or delete it by logging into your user account on the Site. If you wish to review your Personal Information that We have on record, you may log into your user account on the Site or contact

After termination of your account, We shall have no obligation to maintain or provide any of your Personal Information and may thereafter, unless legally prohibited, delete all of your Personal Information in Our systems or otherwise in Our possession or under Our control. We may also retain all or a subset of your Personal Information for business or legal purposes.


The Site may contain links to other websites that may not be owned or operated by Us. We cannot control, nor are We responsible for, the privacy practices or content of such other websites. We encourage you to read the privacy statements of each website that you visit.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect company and customer feedback. If there are material changes to this Privacy Policy or in how We will use your Personal Information, We will post such changes on the Privacy Policy page of the Site prior to implementing the change. We encourage you to periodically review this Privacy Policy to be informed of any changes. If We change the manner in which we gather, use, or share your Personal Information in a manner not set forth in this Privacy Policy, We will notify registered account holders by e-mail to the e-mail address on record.

Children’s Privacy

We do not collect Personal Information from children under 13 on the Site. If you are younger than age 18, you may use the Site only with the permission and involvement of your parent(s) or guardian.


If you have any further questions concerning this Privacy Policy and the use of your Personal Information gathered on the Site, please contact