At Pogue Supply, we’re committed to getting your order to you as quickly and smoothly as possible.

🚚 Free Shipping (Excluding Freight)

We offer Free Shipping on all items (excluding freight).

Orders placed by 12:00 PM CT, Monday–Friday, are typically processed and shipped the same day, provided the item is in stock.
If an item is out of stock or delayed, we’ll notify you promptly via email or phone — so please make sure your contact information is accurate.

Orders placed after 12:00 PM CT may still ship the same day, though we can’t guarantee it. We strive to ship all orders within 24 hours of purchase.
If any delay occurs, our team will contact you right away.

📦 Carriers & Delivery

We ship via USPS and FedEx, selecting the carrier based on product size, weight, and delivery speed.
With over 20 years in business, we know what it takes to get your pool and spa products to you on time — because we understand how important it is to get your system up and running quickly.

⚡ Expedited Shipping

Need your order sooner? Contact our Customer Service Team at 877-450-6844 for expedited options.
Additional charges apply for special shipping requests.

❌ Order Cancellations

To cancel an order, please contact our Customer Service Team.
If the order has already shipped, we’ll work with you and the carrier to reroute the package, though rerouting is not always possible.
If the order arrives after cancellation, we’ll provide a return label to send it back quickly and easily.

📦 Lost Packages

While rare, lost packages can happen and are beyond our direct control.
 If this occurs, we’ll partner with you and the carrier to resolve the issue promptly.
Please don’t hesitate to reach out — we’re here to help and truly value your business.

Without you, we are nothing. Thank you for choosing Pogue Supply.

🕓 Holidays & Weekends

We are closed on holidays and weekends. Orders placed during those times will be processed the next business day.